Privacy policy.
Last Updated: [Jan 31, 2026]
This Privacy Policy describes how agafar USA LLC collects, uses, and discloses personal information in connection with:
Our cosmetics and skincare products sold exclusively through Amazon
Our official website, which provides product information and educational content only
Our social media presence (e.g., Instagram, TikTok, Facebook, YouTube)
1. Scope of This Policy
This Privacy Policy applies to personal information collected when you:
Purchase or review our products on Amazon
Contact us through Amazon messaging or customer support
Visit our website for product information or education
Interact with our social media accounts
Communicate with us via email or social media messaging
This Policy does not apply to third-party platforms (including Amazon and social media companies), which operate under their own privacy policies.
2. Information We Collect
A. Information Provided by Amazon
As an Amazon-only seller, we receive limited personal information from Amazon, such as:
Name
City, state, and ZIP code
Order details (product purchased, order date)
Customer communications via Amazon
Product reviews and ratings
We do not receive payment information, full shipping addresses, or account login credentials.
B. Information Collected Through Our Website
Our website is used solely for product introduction and education. We do not sell products directly.
We may collect:
Contact information (e.g., name, email) if you voluntarily submit a form
Content of inquiries or messages
Website usage data (e.g., pages viewed, browser type, IP address)
Cookie and similar tracking data (see Section 7)
We do not collect payment information on our website.
C. Information Collected Through Social Media
If you interact with us on social media, we may collect:
Public profile information (username, profile image)
Content you choose to share (comments, messages, tags)
Engagement data (likes, shares, responses)
Social media platforms control their own data practices. We only receive information consistent with their platform policies.
D. Skin-Related or Product Feedback Information
You may voluntarily provide non-medical information such as:
Skin type or cosmetic concerns
Product preferences or usage experiences
Before/after descriptions or images (only if submitted publicly)
We do not request or collect medical, diagnostic, or treatment-related information.
3. How We Use Personal Information
We use personal information to:
Respond to inquiries and customer support requests
Provide product education and information
Improve our products, formulations, and educational content
Monitor product quality, safety, and performance
Conduct internal analytics and business operations
Comply with legal and regulatory obligations
We do not use personal information to provide medical advice or diagnosis.
4. Sensitive Personal Information
Certain information (such as skin type or cosmetic concerns) may be considered sensitive personal information under some state laws.
We use such information only:
To respond to your inquiry
For internal product improvement and education
We do not:
Sell sensitive personal information
Use it for cross-context behavioral advertising
Share it with data brokers
5. Disclosure of Personal Information
We may disclose personal information to:
Amazon, as required for marketplace operations
Service providers, including:
Website hosting and analytics providers
Customer communication tools
Legal, compliance, or professional advisors
Government or regulatory authorities, if required by law
We do not sell personal information.
6. Advertising & Analytics
Amazon Advertising
We use Amazon’s internal advertising and analytics tools, which are governed by Amazon’s own privacy practices.
Website Analytics
Our website may use analytics tools (such as Google Analytics) to understand how visitors interact with our educational content.
Social Media Advertising
We may run brand or product awareness campaigns on social media platforms. These platforms may use cookies or similar technologies according to their own privacy policies.
We do not independently track users across unrelated third-party websites outside these platforms.
7. Cookies & Tracking Technologies
Our website may use:
Cookies
Pixels
Similar tracking technologies
These are used to:
Analyze website traffic
Improve educational content
Understand user engagement
Where required by law, you may manage cookie preferences through browser settings or consent tools provided on our website.
8. Consumer Privacy Rights (U.S. States)
Depending on your state of residence (including California), you may have the right to:
Access personal information we hold
Request deletion of personal information
Correct inaccurate personal information
Opt out of the sale or sharing of personal information (if applicable)
Limit the use of sensitive personal information
How to Exercise Your Rights
Submit a request by contacting us at: [admin@agafarusa.com]
We will verify requests as required by law and respond within applicable timeframes.
9. Data Retention
We retain personal information only as long as:
Necessary to fulfill the purposes described in this Policy
Required by law or regulation
Permitted under Amazon and platform policies
10. Data Security
We maintain reasonable administrative and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.
11. Children’s Privacy
Our products and content are not directed to children under 13.
We do not knowingly collect personal information from children under 13.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be reflected by the “Last Updated” date above.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact: [contact@agafarusa.com]